- Your payment has been received and a receipt for your purchase has been auto-emailed to you. Our own office will email you soon to also acknowledge payment (ours is a very busy office so you might receive our acknowldgment the next business day).
We will also keep you updated when your order is ready for shipping and to let you know its freight and tracking information.
- Bulk Flooring or Lumber orders: These are large, heavy shipments that are transported by commercial carrier. We pack them on pallets, multi-strapped, plastic wrapped and e.g. a 400 sq ft order is 1290 lbs, >84"x45"x30", so please note:
- We need your phone number for the Freight Company to call you to arrange a delivery appointment with you.
- If you forgot to do that, please send us an email or call us.
- Freight companies will not accept shipments without a phone number for the person receiving the delivery, so we won't be able to dispatch your order without your phone number.